:root{--ink:#1d1d1f;--muted:#6e6e73;--line:#d2d2d7;--surface:#fff;--background:#f5f5f7;--brand:#153c2c;--brand-soft:#e7f2ea;--danger:#a52a2a;--danger-soft:#fff0ef;--warn:#8a5a00;--warn-soft:#fff6db;--blue:#275b9f;--blue-soft:#eef5ff}*{box-sizing:border-box}body{margin:0;background:var(--background);color:var(--ink);font-family:Inter,ui-sans-serif,system-ui,-apple-system,Segoe UI,sans-serif}.app-shell{display:grid;grid-template-columns:248px minmax(0,1fr);min-height:100vh}.global-nav{position:-webkit-sticky;position:sticky;top:0;height:100vh;background:var(--brand);color:#dce9df;padding:26px 20px;display:flex;flex-direction:column}.brand{display:flex;align-items:center;gap:10px;font-size:21px}.brand>b{display:grid;place-items:center;width:34px;height:34px;border-radius:10px;background:#d7eadc;color:var(--brand)}.brand small{display:block;font-size:9px;letter-spacing:1.5px;color:#9bb8a5;margin-top:2px}.global-nav nav{display:grid;grid-gap:4px;gap:4px;margin-top:42px}.global-nav a{color:#dce9df;padding:11px 12px;border-radius:8px;text-decoration:none;font-size:14px}.global-nav a:focus-visible,.global-nav a:hover{background:#2b5c47;color:#fff}.global-nav a.active{background:#2b5c47;color:#fff;font-weight:700}.nav-foot{margin-top:auto;color:#9bb8a5;padding:12px}.nav-logout{margin-top:auto;border:0;background:transparent;color:#dce9df;padding:11px 12px;text-align:left;cursor:pointer}.nav-logout:hover{background:#2b5c47;border-radius:8px}.global-nav:has(.nav-logout) .nav-foot{margin-top:0}.mobile-nav{display:none}.app-page{min-width:0}.content{padding:38px clamp(20px,5vw,70px) 70px;max-width:1500px}.content>small,.eyebrow{display:block;color:#668271;font-weight:700;letter-spacing:1.2px;font-size:11px}.page-head{display:flex;align-items:flex-start;justify-content:space-between;gap:20px;flex-wrap:wrap}.content h1{font-size:clamp(28px,3vw,38px);letter-spacing:-.03em;margin:7px 0}.content h2{margin:0;font-size:18px}.content p{color:var(--muted)}.decision-queue{margin-top:26px}.action-metrics article{min-height:128px;padding:18px;border:1px solid var(--line);border-radius:12px;background:var(--surface)}.action-metrics a small,.action-metrics article small{display:block;margin-top:9px;color:var(--muted);line-height:1.4}.audit-panel{margin-top:26px}.audit-filters{align-items:end}.audit-filters .field{min-width:145px}.audit-summary{display:flex;flex-wrap:wrap;gap:18px;padding:0 20px 18px;border-bottom:1px solid var(--line)}.audit-summary span{padding:0;font-size:12px;color:var(--muted)}.audit-summary b{color:var(--ink)}.audit-event{display:flex;justify-content:space-between;gap:16px;padding:18px 20px}.audit-event h2{margin:10px 0 5px;font-size:16px}.audit-event p{margin:4px 0;font-size:13px}.audit-event time{color:var(--muted);font-size:12px;white-space:nowrap}.audit-reason{color:var(--ink)!important}.onboarding-grid{display:grid;grid-template-columns:minmax(0,.9fr) minmax(0,1.1fr);grid-gap:20px;gap:20px;margin-top:26px;align-items:start}.onboarding-grid .section-body{display:grid;grid-gap:15px;gap:15px}.onboarding-grid h2{margin-top:2px}.onboarding-grid p{margin:-5px 0 3px}.plan-picker{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:0;gap:0;margin:0;padding:0;border:0}.plan-picker legend{margin-bottom:8px;font-size:13px;font-weight:700}.plan-picker label{display:flex;align-items:flex-start;gap:9px;padding:11px 0;border-bottom:1px solid var(--line);cursor:pointer;color:var(--muted)}.plan-picker label:nth-of-type(odd){padding-right:18px}.plan-picker label:nth-of-type(2n){padding-left:18px}.plan-picker label.selected{color:var(--ink)}.plan-picker input{margin:3px 0 0;accent-color:var(--brand)}.plan-picker span{display:grid;grid-gap:2px;gap:2px}.plan-picker b{color:var(--ink)}.plan-picker small{font-size:12px;line-height:1.35}.form-footer{display:flex;align-items:center;justify-content:space-between;gap:16px;padding-top:5px;color:var(--muted);font-size:12px}.onboarding-result{display:grid;grid-gap:20px;gap:20px;max-width:760px;margin-top:26px;padding:24px}.onboarding-result h2{margin:9px 0 5px}.offer-save{display:grid;grid-template-columns:minmax(180px,1fr) minmax(240px,1.4fr) auto;align-items:end;grid-gap:12px;gap:12px;padding:14px;border:1px solid #cbdccf;border-radius:12px;background:var(--surface)}.offer-save>span{color:var(--muted);font-size:13px;padding-bottom:10px}.offer-save textarea{min-height:44px}.feature-matrix{margin-top:26px}.entitlement-control{display:inline-flex;align-items:center;gap:7px;color:var(--ink);font-size:13px;cursor:pointer}.entitlement-control input{width:15px;height:15px;margin:0;accent-color:var(--brand)}.data-table td>.badge+small,.entitlement-control+small{display:block;margin-top:6px;line-height:1.35}.actions{display:flex;gap:8px;flex-wrap:wrap}.button,button{font:inherit}.button{display:inline-flex;align-items:center;justify-content:center;min-height:40px;padding:9px 14px;border-radius:8px;border:0;background:var(--brand);color:#fff;text-decoration:none;font-weight:650;cursor:pointer}.button.secondary{background:var(--surface);color:var(--ink);border:1px solid var(--line)}.button.danger{background:var(--danger);color:#fff}.button:disabled{opacity:.5;cursor:not-allowed}.panel{background:var(--surface);border:1px solid var(--line);border-radius:13px;overflow:hidden;margin-top:24px}.panelhead{padding:18px 20px;display:flex;justify-content:space-between;gap:16px;align-items:center;flex-wrap:wrap}.panelhead h2{margin:0}.panelhead small{color:var(--muted)}.toolbar{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.input,.panelhead input,select,textarea{min-height:40px;border:1px solid #ccd8cf;border-radius:8px;padding:9px 11px;background:#fff;color:var(--ink);font:inherit}textarea{min-height:92px;resize:vertical}.field{display:grid;grid-gap:6px;gap:6px;font-size:13px;font-weight:650}.field small{color:var(--muted);font-weight:400}.row{display:grid;grid-template-columns:minmax(180px,1.5fr) repeat(4,minmax(90px,.7fr));grid-gap:14px;gap:14px;align-items:center;padding:15px 20px;color:var(--ink);text-decoration:none;border-top:1px solid #edf1ed}.row:hover{background:#f3f8f3}.row em,.row span{font-size:13px;color:var(--muted);font-style:normal}.row .row-title{color:var(--ink);font-size:14px}.table-wrap{overflow-x:auto}.data-table{width:100%;border-collapse:collapse}.data-table td,.data-table th{text-align:left;padding:13px 16px;border-top:1px solid #edf1ed;font-size:13px;vertical-align:top}.data-table th{color:var(--muted);font-size:11px;text-transform:uppercase;letter-spacing:.06em;background:#fbfcfb}.data-table a{color:var(--brand);font-weight:650}.metrics{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));grid-gap:12px;gap:12px;margin:24px 0}.metrics article{background:var(--surface);border:1px solid var(--line);border-radius:12px;padding:18px}.metrics b{font-size:29px;display:block;margin-top:7px;letter-spacing:-.03em}.metrics span{color:var(--muted);font-size:12px}.action-metrics a{display:block;min-height:132px;padding:18px;border:1px solid var(--line);border-radius:12px;background:var(--surface);color:var(--ink);text-decoration:none;transition:border-color .12s ease,box-shadow .12s ease}.action-metrics a:focus-visible,.action-metrics a:hover{border-color:#8fb39b;box-shadow:0 8px 24px rgba(21,60,44,.08)}.action-metrics small{display:block;margin-top:8px;color:var(--muted);font-size:12px}.badge{display:inline-block;width:max-content;padding:0;color:var(--muted);font-size:11px;font-weight:700;letter-spacing:.04em;text-transform:uppercase}.badge.blue,.badge.danger,.badge.warn{background:transparent;color:var(--muted)}.attention,.attention-list{display:grid}.attention{grid-template-columns:auto 1fr auto;align-items:center;grid-gap:14px;gap:14px;padding:15px 20px;border-top:1px solid #edf1ed;color:var(--ink);text-decoration:none}.attention.action-row{grid-template-columns:minmax(0,1fr) auto;gap:24px;padding:18px 20px}.attention-category{display:inline-block;min-width:15px;margin-right:7px;color:var(--muted);font-size:11px;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.attention-position{display:none}.attention-category{min-width:auto;margin-right:9px;color:var(--ink);font-weight:650;text-transform:lowercase}.text-action{align-self:center;border:0;background:transparent;color:var(--brand);font:inherit;font-size:13px;font-weight:700;text-decoration:none;white-space:nowrap;cursor:pointer}.text-action:focus-visible,.text-action:hover{color:#0e2c20;text-decoration:underline}.compact-field{min-width:180px}.attention:first-child{border-top:0}.attention-count{display:grid;place-items:center;min-width:38px;height:38px;border-radius:10px;background:var(--danger-soft);color:var(--danger);font-weight:800}.attention p{margin:3px 0 0;font-size:13px}.state{text-align:center;padding:38px 20px;color:var(--muted)}.state p{margin:8px 0}.state-error{color:var(--danger);background:var(--danger-soft)}.spinner{display:inline-block;width:22px;height:22px;border:3px solid var(--line);border-top-color:var(--brand);border-radius:50%;animation:spin .8s linear infinite}@keyframes spin{to{transform:rotate(1turn)}}.login{display:grid;place-items:center;min-height:100vh;padding:20px;grid-column:1/-1}.login form{display:grid;grid-gap:15px;gap:15px;width:min(390px,100%);padding:32px;border:1px solid var(--line);border-radius:14px;background:#fff;box-shadow:0 18px 55px #153c2c12}.login h1{margin:0}.login p{margin:0;color:var(--muted)}.login label{display:grid;grid-gap:6px;gap:6px;font-size:13px;font-weight:650}.login input{padding:11px;border:1px solid #ccd8cf;border-radius:8px;font:inherit}.login .password-input{position:relative;display:block}.login .password-input input{width:100%;padding-right:78px}.login .password-input button{position:absolute;top:50%;right:8px;min-height:auto;transform:translateY(-50%);padding:4px;border:0;border-radius:0;background:transparent;color:var(--brand);font-size:13px;font-weight:650}.login button{padding:12px;background:var(--brand);color:white;border:0;border-radius:8px;font-weight:700}.form-error{color:var(--danger)!important;background:var(--danger-soft);padding:10px;border-radius:8px}.detail-grid{display:grid;grid-template-columns:minmax(0,1.5fr) minmax(280px,.7fr);grid-gap:18px;gap:18px}.section-body{padding:0 20px 20px}.stack{display:grid;grid-gap:12px;gap:12px}.milestones{display:grid;grid-template-columns:repeat(auto-fit,minmax(130px,1fr));grid-gap:8px;gap:8px}.milestone{padding:12px;border-radius:9px;background:#f3f6f3;font-size:13px}.milestone.done{background:var(--brand-soft);color:var(--brand)}.tabs{display:flex;gap:6px;flex-wrap:wrap;margin:22px 0 0}.tabs button{border:1px solid var(--line);background:white;color:var(--ink);border-radius:8px;padding:8px 12px;cursor:pointer}.tabs button.active{background:var(--brand);color:white;border-color:var(--brand)}.modal-backdrop{position:fixed;inset:0;background:#102a1db3;display:grid;place-items:center;padding:20px;z-index:50}.modal{width:min(520px,100%);max-height:90vh;overflow:auto;background:#fff;border-radius:14px;padding:24px}.modal h2{margin-top:0}.modal-form{display:grid;grid-gap:13px;gap:13px}.pagination{display:flex;justify-content:space-between;align-items:center;padding:14px 20px;border-top:1px solid var(--line);color:var(--muted);font-size:13px}.timeline{display:grid}.timeline article{padding:14px 20px;border-top:1px solid #edf1ed}.timeline p{margin:4px 0}.mono{font-family:ui-monospace,SFMono-Regular,Consolas,monospace}.muted{color:var(--muted)}.danger-text{color:var(--danger)}.support-banner{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:24px;padding:14px 16px;border-radius:12px;background:var(--warn-soft);color:var(--warn)}.support-banner span{display:block;margin-top:3px;font-size:13px}.support-workspace{max-width:1640px}.support-desk{display:grid;grid-template-columns:minmax(310px,390px) minmax(0,1fr);min-height:min(720px,calc(100vh - 210px));margin-top:24px;border:1px solid var(--line);border-radius:14px;background:var(--surface);overflow:hidden;box-shadow:0 10px 34px rgba(21,60,44,.05)}.support-inbox{min-height:0;display:flex;flex-direction:column;border-right:1px solid var(--line);background:#fbfcfb}.support-inbox-head{padding:14px;border-bottom:1px solid var(--line)}.support-inbox-head input{width:100%}.support-views{display:flex;gap:4px;overflow-x:auto;margin-top:12px}.support-views button{flex:0 0 auto;border:0;background:transparent;border-radius:7px;padding:7px 8px;color:var(--muted);cursor:pointer;font-size:12px}.support-views button.active{background:var(--brand-soft);color:var(--brand);font-weight:700}.support-views span{margin-left:4px;opacity:.75}.support-rows{overflow-y:auto}.support-row{width:100%;display:block;text-align:left;padding:14px;border:0;border-bottom:1px solid #edf1ed;background:transparent;color:var(--ink);cursor:pointer}.support-row:hover{background:#f4f8f5}.support-row.selected{background:var(--brand-soft);box-shadow:inset 3px 0 var(--brand)}.support-dot{width:7px;height:7px;border-radius:99px;background:#8da197;margin-top:7px}.support-dot.urgent{background:var(--danger)}.support-dot.waiting{background:var(--warn)}.support-row-copy{min-width:0;display:grid;grid-gap:4px;gap:4px}.support-row-copy b,.support-row-copy em,.support-row-copy small{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.support-row-copy b{font-size:13px}.support-row-copy em,.support-row-copy small{color:var(--muted);font-size:12px;font-style:normal}.support-row-copy em{font-size:11px}.support-avatar,.support-unassigned{display:inline-grid;place-items:center;width:24px;height:24px;border-radius:99px;background:#e3ece5;color:var(--brand);font-size:11px;font-weight:800}.support-unassigned{background:#f0f1f0;color:var(--muted)}.support-ticket{min-width:0;min-height:0;display:grid;grid-template-rows:auto auto minmax(0,1fr)}.ticket-head{display:flex;justify-content:space-between;gap:16px;align-items:flex-start;padding:22px 24px 16px;border-bottom:1px solid var(--line)}.ticket-head h2{margin-top:4px;font-size:22px;letter-spacing:-.02em}.ticket-head p,.ticket-head small{margin:0;color:var(--muted);font-size:12px}.ticket-head a{color:var(--brand);font-weight:700}.ticket-controls{display:flex;gap:6px;flex-wrap:wrap;justify-content:flex-end}.ticket-composer select,.ticket-controls select{min-height:34px;padding:6px 8px;font-size:12px}.ticket-thread{overflow-y:auto;padding:20px 24px;background:linear-gradient(90deg,#fff,#fcfdfc)}.thread-event{max-width:620px;padding:12px 14px;margin:0 auto 18px;border-radius:10px;background:#f5f7f5;color:var(--muted);font-size:13px}.thread-event span{font-size:11px;font-weight:800;text-transform:uppercase;letter-spacing:.05em}.thread-event p{margin:7px 0 0;color:var(--ink);white-space:pre-wrap}.thread-message{position:relative;max-width:760px;margin:0 0 20px;padding:0 0 0 17px;border-left:2px solid #dce6df}.thread-message.agent{border-left-color:var(--brand)}.thread-message>div{display:flex;gap:7px;align-items:center;font-size:12px}.thread-message time,.thread-message>div small{color:var(--muted)}.thread-message p{margin:7px 0 0 31px;color:var(--ink);line-height:1.55;white-space:pre-wrap}.thread-message.agent p{color:var(--ink)}.thread-file{max-width:500px;display:flex;align-items:center;gap:10px;margin:0 0 16px;padding:10px 12px;border:1px solid var(--line);border-radius:10px}.thread-file>span{font-size:20px;color:var(--brand)}.thread-file div{display:grid;grid-gap:2px;gap:2px;min-width:0}.thread-file b{font-size:13px}.thread-file small{color:var(--muted);font-size:11px}.thread-file a{margin-left:auto;color:var(--brand);font-size:12px;font-weight:700}.ticket-composer{padding:14px 24px 18px;border-top:1px solid var(--line);background:#fff}.ticket-composer textarea{width:100%;min-height:78px;border-color:#c9d7cd}.ticket-composer>div{display:flex;justify-content:space-between;align-items:center;margin-top:8px}@media (max-width:900px){.app-shell{grid-template-columns:1fr}.global-nav{display:none}.mobile-nav{position:-webkit-sticky;position:sticky;top:0;z-index:40;display:flex;justify-content:space-between;align-items:center;gap:12px;background:var(--brand);padding:12px 16px;color:white}.mobile-nav a{color:white;text-decoration:none;font-size:13px}.mobile-nav>button{min-height:40px;border:1px solid #9bb8a5;border-radius:8px;background:transparent;color:white;padding:8px 12px;font-weight:650}.mobile-nav nav{display:flex;gap:12px}.mobile-brand{font-weight:800}.mobile-menu{position:absolute;top:calc(100% + 1px);left:0;right:0;display:grid;grid-gap:8px;gap:8px;padding:12px 16px 16px;border-bottom:1px solid var(--line);background:var(--brand);box-shadow:0 14px 28px rgba(21,60,44,.22)}.mobile-menu nav{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:7px;gap:7px;margin:0}.mobile-menu nav a{min-height:44px;display:flex;align-items:center;padding:10px;border:1px solid rgba(220,233,223,.25);border-radius:8px}.mobile-menu nav a.active{background:#e7f2ea;color:var(--brand);font-weight:700}.mobile-menu .nav-logout,.mobile-menu-close{margin:0;min-height:44px;border:1px solid rgba(220,233,223,.25);border-radius:8px;color:#fff;background:transparent;text-align:center}.content{padding:26px 18px 60px}.row{grid-template-columns:1fr 1fr}.row .row-title{grid-column:1/-1}.detail-grid,.support-desk{grid-template-columns:1fr}.support-desk{min-height:auto}.support-inbox{border-right:0;max-height:380px}.support-ticket{min-height:620px}.ticket-head{flex-direction:column}.ticket-controls{justify-content:flex-start}.offer-save,.onboarding-grid{grid-template-columns:1fr}.offer-save>span{padding-bottom:0}}@media (max-width:520px){.mobile-nav{align-items:flex-start;flex-direction:column}.mobile-nav nav{width:100%;justify-content:space-between}.metrics{grid-template-columns:1fr 1fr}.row{grid-template-columns:1fr}.row .row-title{grid-column:auto}.attention{grid-template-columns:auto 1fr}.attention .button{grid-column:1/-1}.content h1{font-size:28px}.plan-picker{grid-template-columns:1fr}.plan-picker label:nth-of-type(2n),.plan-picker label:nth-of-type(odd){padding-left:0;padding-right:0}.audit-event,.form-footer{align-items:flex-start;flex-direction:column}.modal{padding:18px}}